Your details, plainly.

01Who we are

SOA Media is a film and photography studio in Cape Town, South Africa. We are the responsible party for the details you send us through this site.

02What we collect

Only what you type to us:

• An enquiry: your name, email, phone number if you give it, what you want made, and your message.
• A brief: your name, email, phone if you give it, and your answers in the brief studio (what it is, who it's for, the feel, dates, rough budget and so on).

Nothing else. We don't run analytics, ad trackers or tracking cookies, and we don't buy or receive lists about you.

03Where it lives

Your enquiry or brief is stored in Google Cloud Firestore, through Firebase, in a project managed by SOA Media. Only the SOA team can sign in and read it. Visitors to the site can't read anyone's details — not even their own after sending.

04Why we use it

To reply to you and, if we work together, to plan and deliver the shoot. We don't send newsletters, we don't sell or share your details, and we don't use them for anything you didn't come to us for.

05How long we keep it

Until the project is done, or until you ask us to delete it — whichever comes first. Enquiries that don't become projects are cleared out when they're no longer needed to reply to you.

06Your rights (POPIA)

Under South Africa's Protection of Personal Information Act you can ask us to:

• see what we hold about you,
• correct anything that's wrong,
• delete it.

Email the studio inbox at our Instagram, @s.o.a_media and we'll sort it out. If you're unhappy with how we handle it, you can complain to the Information Regulator of South Africa (inforegulator.org.za).

07Cookies and local storage

This site sets no tracking cookies. It uses your browser's local storage — a small store on your own device — for three things:

• keeping a half-typed enquiry or brief for up to 24 hours, so a reload or a mis-tap doesn't lose it (you'll always see a "discard" option);
• holding an enquiry on your device if our inbox can't be reached, until it goes through — then it's removed;
• remembering small preferences, like that you've seen this notice or the brief-studio tour.

To clear it, use your browser's "clear site data" (or "clear history and website data") for this site. On a shared device, we drop your details from local storage as soon as our server confirms it has them.

08Third parties

• YouTube / Vimeo / Instagram: films on the site load from those services only when you press play or open the link. From then, their own privacy terms apply. The featured film uses YouTube's privacy-enhanced mode.
• Firebase / Google Cloud: host this site and store enquiries and briefs on our behalf, as our processor.

09Contact

Questions about this notice or your details: message us on Instagram, @s.o.a_media.